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Hearth and Grill Management Team
We are always eager to communicate with our customers and believe you will find our site and employees to be very customer friendly. Our trained sales and customer service staff are second to none in the industry and are available to assist before and after your order is complete.
General Customer Inquiries:
Phone: 866-671-3173 Email: Click here to email
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Customer Service Hours Monday - Friday, 9 AM to 5 PM
Sales Hours Monday - Friday, 9 AM to 5 PM Saturday, 10 AM to 2 PM |
 Casey Tinsley Ecommerce Sales Manger Extension 731 |
Kara Easterday Customer Service Manager Extension 738 |
 Joseph Cox Retail Manager Extension 729 |
 Kevin Tinsley President / CEO Extension 730 |
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What do our customers think about our service? Review our recent feedback below:
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Hearthside is now utilizing Skype as a method of communication with our staff. If you have a Skype account, simply click on the button under the name of the agent you wish to contact. | |